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call center Alzheimer's Patients And Verbal Abuse: How To Deal With It by: William Hammond, J.D.
Abuse of any kind is difficult to deal with. Types of verbal abuse can include the following:
These are some of the signs, but there are many more that may be observed. Abuse is difficult to deal with if the abuser has Alzheimer's disease since the abuser can't really control it. If a person with Alzheimer's becomes verbally abusive, it may be because he is suffering from depression or aggressive behavior caused by the disease. In this case you might want to involve your doctor and let him know the situation. He may be able to prescribe an anti-depressive medication or simply change the current medication. You may want to take a break from your loved one, as sometimes caring all the time for the same person can be exhausting. Or you can try to place your loved one in an adult day care, or hire some professional help. Make sure that substitute caregivers are knowledgeable about Alzheimer's disease and know how to handle patients with dementia. One way to deal with the situation before it becomes a big problem is to try humor. You cannot control how your loved one is acting but you can decrease the feelings of frustration by controlling how you respond. Try to validate your loved one's feelings; it will definitely help him. Many times, people with Alzheimer's are so frustrated that they act it out through verbal abuse and aggression. Put yourself in his place. It is very frustrating! The most important thing you have to remember is not to talk "down" to your loved one because he is still a person with an entire life history of success and independence. If you see that what you are trying to do or say to him is not working, just let it go for a while, step out of the room and come back later. Let your loved one calm down and relax. You may want to try music. Studies have shown that Alzheimer's patients often find music relaxing. Finally, if you still feel overwhelmed, join a support group that specifically deals with verbal abuse and learn how to cope with it. Many times other people in the group will have experienced the same ordeal with their loved ones. Group members may be able to counsel you on how they coped or dealt with this kind of behavior. This group will also help you to deal with your emotions and frustrations. They will tell you how to control them, and once you are able to deal with your own feelings, then you will be more effective coping with your loved one's behavior.
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